AI voice agents that handle inbound calls, qualify leads, book appointments and run outbound campaigns — 24/7, in your brand voice. Built on Vapi, Retell and ElevenLabs, integrated with your CRM and calendar.
AI voice agents are software systems that conduct spoken telephone conversations autonomously, handling inbound call answering, lead qualification, appointment booking, and outbound campaign calls without human intervention. Sumit Brands builds and deploys voice agents using platforms including Vapi, Retell, and ElevenLabs, with Australian accent profiles and localised phrasing available. Voice cloning — replicating a specific human voice — is offered with explicit written consent from the voice subject. Costs typically range from AUD $0.10 to $0.40 per minute, compared to the substantially higher per-minute cost of a human receptionist or call centre agent. The service includes Do Not Call Register (DNCR) compliance assistance for outbound campaigns. Integrations connect voice agents to CRM platforms and calendar systems including Google Calendar, Microsoft Outlook, and Calendly, so that bookings and lead data captured during calls are written directly into existing business workflows without manual data entry.
Forms convert. Phones close. The problem is staffing — nobody can answer calls 24/7, and missed calls cost real revenue. AI voice agents bridge the gap: they pick up every call, sound natural, ask the right questions, and book the meeting in your calendar.
We build voice agents for inbound (reception, support, qualification) and outbound (cold outreach, follow-up, surveys) — with full transcripts, recordings and CRM logging.
Pick up every call, route to humans, take messages, book meetings.
Ask the right BANT questions, score the lead, push to your CRM.
Live calendar integration with Google, Outlook, Calendly, Cal.com.
Cold outreach, win-back, NPS surveys — at scale, with consent.
Brand-matched voice via ElevenLabs cloning or curated voice library.
Every call logged, transcribed, sentiment-analysed, searchable.
No — modern voice models (ElevenLabs, OpenAI Realtime) are good enough that callers usually can't tell. We disclose it's an AI when asked, of course.
Yes — we use accent-matched voices and Australian phrasing. We can also clone a real voice with consent.
In Australia yes, with proper consent (DNCR compliance). We help you stay on the right side of telemarketing law.
Roughly AUD $0.10–$0.40/min depending on model and voice — much cheaper than a human receptionist. We build it transparently so you can choose your tradeoff.
Free scoping call. We'll show you a working demo agent for your business.